MEDICAL RECORDS

Requesting Medical
Records

Official medical record requests require a verified HIPAA-compliant release authorization. Submit your documentation online or contact the clinical records coordinator directly.

Under 2 Days

Average Turnaround Window

Fax or Mail

Accepted Submission Methods

Signed Authorization

HIPAA-Compliant Requirement

REQUESTER CLASSIFICATION

Who Is Requesting the Records?

Select your role below to ensure full compliance with Missouri medical records access protocols and expedite fulfillment.

I Am the Patient Requesting My Own Records

Direct requests submitted by the patient of record or a legally designated healthcare proxy for personal reference or continuing care.

  • Completed and signed HIPAA Patient Access Authorization Form
  • Valid government-issued photo identification (Driver's License or Passport)
  • Exact treatment dates, clinical provider names, and record categories requested
  • Verified digital delivery email address or physical mailing destination

I Am an Attorney, Provider, Employer, or Carrier

Formal legal, insurance, or third-party custodial requests requiring verified statutory compliance and formal authorization records.

  • Formal written request on official legal or corporate letterhead
  • Fully executed, HIPAA-compliant patient release with active signature
  • Subpoena, court order, or statutory representation agreement if applicable
  • Direct contact details, bar number, and Federal Tax ID of requesting entity
  • Standardized statutory fee acknowledgment and billing delivery instructions

VERIFICATION PROTOCOL

What a Complete Request Includes

Submitting an incomplete packet triggers mandatory legal review holds. Verify that all six foundational components are present before dispatch to ensure direct queue entry without administrative delays.

01

HIPAA-Compliant Authorization Form

A signed, fully executed authorization specifically naming STL Injury Specialist as the releasing entity, detailing exact disclosure permissions.

02

Patient Signature & Execution Date

Clear patient signature executed within the state legal validity window, accompanied by legal representative authority proof if signed by power of attorney.

03

Verified Patient Identifiers

Full legal name, complete date of birth, and associated Social Security number or medical record number matching clinical archival indices.

04

Specific Scope & Dates of Service

Itemized record specifications (operative reports, diagnostic imaging, billing summaries, therapy notes) paired with explicit incident or treatment date ranges.

05

Verified Recipient Delivery Destination

Designated law firm, insurance entity, or patient secure delivery channel including dedicated HIPAA e-fax number, encrypted portal ID, or physical mailing address.

06

Direct Requester Contact Information

Direct telephone extension and designated case manager or paralegal email address for expedited billing pre-authorization and status notifications.

ACCEPTED TRANSMISSION CHANNELS

How to Submit a Request

Official requests must be transmitted directly via secure fax or postal mail with authorized documentation.

Mail

STL Injury Specialist
Attn: Health Information Management
1000 S. Brentwood Blvd, Suite 400
St. Louis, MO 63117

Enclose the signed HIPAA release form along with certified check or pre-payment voucher where applicable.

Questions

Medical Records Custodian Hours:
Monday - Thursday: 8:00 AM - 4:30 PM CST
Direct status inquiries and urgent requests.

COMPLIANCE ADVISORY

Important Note

Please Do Not Send Requests Through This Website

Protected Health Information (PHI) and patient records must not be submitted, transmitted, or uploaded via this public website. Unsolicited medical information transmitted through web forms will be deleted immediately without processing to protect patient privacy. For official compliance standards and transmission protocols, please review our HIPAA Notice.

FEE SCHEDULE & ADMINISTRATIVE PROTOCOLS

Fees and Processing

Statutory fee schedules apply to standard third-party document production, certified record duplication, and complex physician narrative reports. Because processing requirements and invoice amounts vary according to page volume, request classification, and specialized clinical certifications, our records department provides itemized fee verification by telephone.

Standard request fulfillment is typically completed in under two business days upon invoice settlement.

EXTERNAL ROUTING

Related Resources

Direct access pathways for specialized medical documentation, legal inquiries, and inter-provider coordination.

Refer a Patient

Submit patient intake documentation and expedite clinical injury evaluations directly through our coordination team.

For Attorneys

Obtain certified billing statements, formalized medical affidavits, and schedule expert clinical testimony requests.

For Referring Providers

Establish direct doctor-to-doctor clinical transfers, mutual treatment updates, and secure diagnostic record exchanges.

IMMEDIATE PROCESSING AVAILABLE

Start a Records Request

Download the standard HIPAA authorization form to submit by fax or secure email, or contact our dedicated records desk directly for expedited assistance.

Standard requests processed within statutory timeframes • Direct coordinator support available Mon-Fri